COVID-19 Updates

COVID-19 restrictions are set to change significantly in Queensland, including Ipswich, from Friday 17 December 2021.

On Tuesday 7 December 2021, Queensland’s Chief Health Officer released the Public Health and Social Measures Linked to Vaccination Status Direction under the Public Health Act 2005.

For Ipswich City Council, the vaccination requirements in the Direction apply to Ipswich Civic Centre, Studio 188, North Ipswich Reserve Corporate Centre and Level 1, 1 Nicholas Street (function spaces). This means patrons, staff, artists and crew (16+ years) will need to show proof of vaccination to enter these venues and check in via the Check in Qld QR Code displayed at the centre’s entry.

If you have purchased tickets to shows at Ipswich Civic Centre or Studio 188 from 17 December and will not be vaccinated, please contact us to discuss a refund.

If you are set to attend a function or event at Ipswich Civic Centre, Studio 188, North Ipswich Reserve or Level 1, 1 Nicholas Street and will not be vaccinated, please contact the event organiser to arrange a refund.

For information on how to add your COVID-19 digital certificate to the Check in Qld app go to: Add your proof of vaccination status | Queensland Government (covid19.qld.gov.au). Please ensure this is completed before you arrive at the venue.

Questions regarding mandatory vaccines should be directed to Queensland Health. Check the Queensland Health website for more information https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19

 

WHAT YOU NEED TO KNOW IF YOU ARE FULLY VACCINATED

If you are fully vaccinated (have received two doses of an approved COVID-19 vaccine), you don’t need to do anything other than make sure you will have proof of your vaccination status or medical exemption with you for your performance

Upload your vaccination certificate or medical exemption to the Check In Qld app (instructions on how to do this are here), or have a copy of your vaccination certificate available to be shown

Unvaccinated children under 16 years may still attend our venues but must be accompanied by a fully vaccinated adult.

WHAT IF I AM UN-VACCINATED?

If you have not received a COVID-19 vaccination, and are not planning to be double-vaccinated prior to your event, you will not be able to attend and your ticket will be refunded – you will need to contact us and request a refund at least one week prior to the event

As QLD Health restrictions change regularly, please wait for further information regarding future events in 2022. We will contact all patrons directly 2 weeks out from each event. If you are impacted by QLD Health restrictions at the time of the event, and purchased your tickets prior to Friday 17 December 2021, we will process your refund. Please contact our Box Office to discuss: [email protected] or call (07) 3810 6699

We suggest you keep an eye on our website for any further updates prior to your performance date to allow you to make any changes to your booking.

Please be kind to our staff – help keep everyone safe.

 

Due to the current situation and ever changing restrictions with COVID-19 we are making changes to the way we operate to ensure we meet with our COVID Safe Plan, and keep you, our audience, staff, artists and promoters as safe as possible.

This situation is constantly evolving, and in the event that the advice from Queensland Health, the Australian Government or Ipswich City Council changes, we will provide further updates as the situation progresses via this page.

Patrons can contact the Box Office on (07) 3810 6100 or email [email protected] for more details about tickets or show bookings if required.

Venue Hire for functions is now available, please contact us via email [email protected] and one of our staff will make contact with you to discuss the options available and the current restrictions in place at the time.

 View our Ipswich Civic Centre standard Ticketing Terms and Conditions

 

On Wednesday 11 March 2020 the World Health Organisation (WHO) classified the COVID-19 outbreak a pandemic.  Ipswich City Council continues to closely monitor the situation, working with the Queensland Health and the Australian Government Department of Health.  For up-to-date information, please refer to the Queensland Health Website (https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19).

What is Ipswich City Council doing in response to COVID-19 – council have established plans and processes to respond to pandemics or outbreaks, to ensure we can continue to provide essential community services. These plans are continuously reviewed and updated as further information about COVID-19 emerges.

This situation is constantly evolving, and in the event that the advice from Queensland Health, the Australian Government or Ipswich City Council changes, we will provide further updates as the situation progresses via this page.

Patrons can contact the Box Office on (07) 3810 6100 or email [email protected] for more details about tickets or show bookings if required.

Venue Hire for functions is now available, please contact us via email [email protected]pswich.qld.gov.au and one of our staff will make contact with you to discuss the options available and the current restrictions in place at the time.

PLEASE NOTE: Due to these changes, our Box Office is experience higher than normal traffic, and we ask that you be patient during this time.  We assure you all ticket buyers will be taken care of.  We appreciate your patience and understanding.  Please contact us via email ([email protected]) during this time.

Updated: 10 December 2021

From Friday 17 December, only fully vaccinated (16+ years) or medically exempt people are permitted to enter Studio 188. Everyone will be required to register via the Check in Qld app and provide proof of vaccination/medical exemption.